PlateMaster is operated by Iris Marketing & Resources, 1-A-18 Bazaria Wangsa Maju, 53300 Kuala Lumpur, Malaysia. This policy is governed by Malaysia's Personal Data Protection Act 2010 (PDPA).
What we collect
When you contact us
If you fill in our enquiry or notification form, we collect your name and WhatsApp number, and whether you agreed to hear about future listings. If you message us on WhatsApp directly, we hold that conversation and your number.
When we register a plate to your vehicle
If you buy a number from us, we also collect what JPJ requires to complete the transfer: your full name as it appears on your identity card, your IC number, your address, and your vehicle's registration and ownership details. We cannot complete a transfer without these, because they are what JPJ's forms ask for.
When you browse
Like most websites, we collect anonymous usage data: the pages you view, the plate numbers you search for, which buttons you press, your approximate location at city level, your device and browser, and how you reached us. This is not linked to your name, and we cannot identify you from it.
We do not collect payment card details on this website. Any payment is arranged directly with you.
Why we need it
The short answer is that we are not only selling you a number, we are registering it to your vehicle at JPJ on your behalf, and that is paperwork in your name.
A registration number belongs to a person and sits on a specific vehicle. To move one from a seller to you, JPJ needs to see who is receiving it and which car it is going on. If we did not hold your details we would have no way of knowing which customer owns which number, which transfer belongs to whom, or who to hand the completed documents to.
So we use your information to:
- Reply to your enquiry and tell you about numbers that match what you asked for
- Complete the JPJ transfer, including the forms, the PUSPAKOM inspection and the ownership change
- Keep an accurate record of which number belongs to which customer, so nothing is sold twice and the right documents reach the right person
- Contact you about future listings, but only if you ticked the box asking us to
- Understand which parts of the site people use, so we can improve it
- Measure whether our advertising works
Who else sees it
We do not sell your data, and we do not pass your name or number to other dealers or marketers.
Two groups necessarily see some of it:
JPJ and the transfer process
Completing a transfer means submitting your details to the Road Transport Department (JPJ), and arranging a PUSPAKOM inspection where one is required. This is unavoidable, it is the service you are buying, and we only submit what the forms ask for.
Services that run on this website
| Service | What it sees |
|---|---|
| Google Analytics | Anonymous usage data |
| Microsoft Clarity | Anonymous usage data, including recordings of how pages are scrolled and tapped |
| Google Ads | Whether a visit led to an enquiry |
| WhatsApp (Meta) | Your message and number, once you choose to message us |
About those recordings. They capture mouse movement, scrolling and taps so we can see where the site is confusing. They do not capture anything you type into a form field, and they are not linked to your name.
Our own servers also keep a record of searches and button taps against a random visitor code. That code is not your name and cannot be traced back to you.
How long we keep it
| What | How long |
|---|---|
| Enquiry details | While we are in contact about a number, and up to 2 years afterwards in case you come back to us |
| Transfer and registration records | 7 years, as Malaysian tax and business record-keeping rules require |
| Anonymous usage data | Up to 14 months |
Your rights under the PDPA
You may ask us at any time to:
- See what personal data we hold about you
- Correct anything that is wrong
- Delete your details, where we are not required to keep them
- Stop sending you anything about new listings
- Limit how we use your data
To do any of these, message us on 013-300 0055 or 013-300 0070, or write to the address above. We will reply within 21 days, as the PDPA requires.
You can withdraw consent at any time. It costs nothing and we will not ask you to justify it.
One limit worth being straight about. If we have already completed a transfer for you, we cannot delete that record before 7 years have passed, because we are legally required to keep it. We can still stop contacting you, and we will.
Cookies and tracking
We use cookies and similar technology for the services listed above, and to remember small things such as which numbers you shortlisted. You can block or delete cookies in your browser settings. The site will still work, although your shortlist will not be remembered.
Children
This site is intended for adults buying vehicle registration numbers. We do not knowingly collect data from anyone under 18.
Changes to this policy
If we change this policy we will update the date below. Material changes will be announced on our homepage.
Contact us about your data
Iris Marketing & Resources
1-A-18 Bazaria Wangsa Maju, 53300 Kuala Lumpur
Last updated 11 October 2026. Governed by Malaysia's Personal Data Protection Act 2010.